{"id":143994,"date":"2026-05-09T20:24:45","date_gmt":"2026-05-09T12:24:45","guid":{"rendered":"https:\/\/mcigroup.my\/?p=143994"},"modified":"2026-05-09T20:24:47","modified_gmt":"2026-05-09T12:24:47","slug":"rapid-kl-perkenal-ask-me-di-hab-bas-pasar-seni-sedia-bantuan-terus-kepada-penumpang","status":"publish","type":"post","link":"https:\/\/mcigroup.my\/ms\/pilihan-editor\/rapid-kl-perkenal-ask-me-di-hab-bas-pasar-seni-sedia-bantuan-terus-kepada-penumpang\/","title":{"rendered":"Rapid KL Perkenal Ask Me Di Hab Bas Pasar Seni, Sedia Bantuan Terus Kepada Penumpang"},"content":{"rendered":"\n<p>KUALA LUMPUR, 9 Mei &#8212; Rapid KL memperkenalkan inisiatif bantuan pelanggan\u00a0<em>Ask Me<\/em>\u00a0(Tanya Saya)\u00a0\u00a0di Hab Bas Pasar Seni dalam usaha memperkukuh pengalaman perjalanan pengguna pengangkutan awam menerusi penyampaian maklumat yang lebih cepat, jelas dan mudah diakses.<\/p>\n\n\n\n<p>Rapid KL dalam kenyataan hari ini memaklumkan inisiatif itu&nbsp;bagi membantu penumpang mendapatkan bantuan berkaitan perjalanan dengan lebih mudah, khususnya di hab bas yang mempunyai aliran pengguna tinggi serta pelbagai sambungan laluan.<\/p>\n\n\n\n<p>\u201cPodium khas&nbsp;<em>Ask Me&nbsp;<\/em>ditempatkan di hab itu bagi memudahkan penumpang mengenal pasti lokasi mendapatkan bantuan. Penumpang boleh mendapatkan maklumat laluan bas, lokasi hentian, pertukaran laluan, perancangan perjalanan serta produk pas perjalanan bagi membantu melancarkan perjalanan harian mereka.<\/p>\n\n\n\n<p>\u201cInisiatif ini sebahagian daripada Program<em>&nbsp;Service Ambassador 2.0&nbsp;<\/em>yang menampilkan C<em>ustomer Service Assistant&nbsp;<\/em>(CSA) serta&nbsp;<em>Traffic Coordinator<\/em>(TC) sebagai petugas utama di kawasan tumpuan dan hab pengangkutan utama,\u201d menurut kenyataan itu.<\/p>\n\n\n\n<p>Pemangku Ketua Pegawai Eksekutif Rapid Bus Ku Jamil Zakaria&nbsp;berkata pelaksanaan&nbsp;<em>Ask Me<\/em>&nbsp;mencerminkan komitmen berterusan Rapid KL dalam menjadikan pengangkutan awam lebih responsif dan diyakini pengguna.<\/p>\n\n\n\n<p>Beliau berkata pemilihan Hab Bas Pasar Seni sebagai lokasi pertama pelaksanaan<em>&nbsp;Ask Me&nbsp;<\/em>berikutan lokasi itu antara hab bas utama di Lembah Klang yang mengendalikan 14 laluan bas Rapid KL dengan purata lebih 6,000 penumpang sehari.<\/p>\n\n\n\n<p>Pelaksanaan<em>&nbsp;Ask Me&nbsp;<\/em>akan diperluas secara berperingkat ke lokasi lain berdasarkan keperluan operasi dan kesesuaian lokasi termasuk di Terminal Bas Weld Quay bagi perkhidmatan Rapid Penang.<\/p>\n\n\n\n<p>\u201cKami mahu memastikan penumpang dapat memperoleh bantuan dengan lebih cepat dan mudah, khususnya di lokasi yang menjadi titik pertukaran utama perjalanan harian mereka.<\/p>\n\n\n\n<p>\u201cKehadiran petugas yang mudah dikenal pasti bukan sahaja membantu mengurangkan kekeliruan&nbsp;malah meningkatkan keyakinan pengguna ketika menggunakan pengangkutan awam,\u201d katanya.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>KUALA LUMPUR, 9 Mei &#8212; Rapid KL memperkenalkan inisiatif bantuan pelanggan\u00a0Ask Me\u00a0(Tanya Saya)\u00a0\u00a0di Hab Bas Pasar Seni dalam usaha memperkukuh pengalaman perjalanan pengguna pengangkutan awam menerusi penyampaian maklumat yang lebih cepat, jelas dan mudah diakses. Rapid KL dalam kenyataan hari ini memaklumkan inisiatif itu&nbsp;bagi membantu penumpang mendapatkan bantuan berkaitan perjalanan dengan lebih mudah, khususnya di [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":143995,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[29],"tags":[],"class_list":{"0":"post-143994","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-pilihan-editor"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Rapid KL Perkenal Ask Me Di Hab Bas Pasar Seni, Sedia Bantuan Terus Kepada Penumpang - MCI Group<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mcigroup.my\/ms\/pilihan-editor\/rapid-kl-perkenal-ask-me-di-hab-bas-pasar-seni-sedia-bantuan-terus-kepada-penumpang\/\" \/>\n<meta property=\"og:locale\" content=\"ms_MY\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Rapid KL Perkenal Ask Me Di Hab Bas Pasar Seni, Sedia Bantuan Terus Kepada Penumpang - MCI Group\" \/>\n<meta property=\"og:description\" content=\"KUALA LUMPUR, 9 Mei &#8212; Rapid KL memperkenalkan inisiatif bantuan pelanggan\u00a0Ask Me\u00a0(Tanya Saya)\u00a0\u00a0di Hab Bas Pasar Seni dalam usaha memperkukuh pengalaman perjalanan pengguna pengangkutan awam menerusi penyampaian maklumat yang lebih cepat, jelas dan mudah diakses. 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