{"id":80275,"date":"2025-11-17T10:42:36","date_gmt":"2025-11-17T02:42:36","guid":{"rendered":"https:\/\/mcigroup.my\/?p=80275"},"modified":"2025-11-17T10:42:38","modified_gmt":"2025-11-17T02:42:38","slug":"sistem-ng-mers-999-perkasa-infrastruktur-kecemasan-digital-malaysia","status":"publish","type":"post","link":"https:\/\/mcigroup.my\/ms\/pilihan-editor\/sistem-ng-mers-999-perkasa-infrastruktur-kecemasan-digital-malaysia\/","title":{"rendered":"Sistem NG MERS 999 Perkasa Infrastruktur Kecemasan Digital Malaysia"},"content":{"rendered":"\n

KUALA LUMPUR, Nov 16 —\u00a0Infrastruktur komunikasi kecemasan negara memasuki fasa baharu hari ini menerusi pengoperasian\u00a0Next Generation Emergency Response Services 999<\/em>\u00a0(NG MERS 999), sistem digital baharu hasil kerjasama Telekom Malaysia Berhad (TM)\u00a0dan Kementerian Komunikasi.<\/p>\n\n\n\n

TM dalam kenyataan memaklumkan NG MERS 999  dibangunkan sebagai platform bersepadu sepenuhnya bagi menggantikan sistem legasi MERS 999 yang turut dibangunkan dan dioperasikan oleh TM sebelum ini.<\/p>\n\n\n\n

Menurut kenyataan itu, sistem baharu tersebut berpotensi meningkatkan kecekapan operasi, mengoptimumkan penugasan sumber dan mempercepatkan masa tindak balas di lebih 800 lokasi di seluruh negara.<\/p>\n\n\n\n

TM memaklumkan dengan pengoperasian NG MERS 999, setiap panggilan kecemasan kini menerima sokongan yang lebih pantas, tepat dan berkesan sekali gus mengukuhkan kedudukan Malaysia sebagai peneraju inovasi keselamatan awam digital.<\/p>\n\n\n\n

\u201cSalah satu tumpuan utama sistem ini ialah penambahbaikan aplikasi mudah alih <\/em>SaveME 999, yang kini membolehkan rakyat Malaysia termasuk golongan orang kurang upaya (OKU) menghubungi operator 999 melalui video, teks dan amaran kecemasan berasaskan multimedia.<\/p>\n\n\n\n

\u201cIni meletakkan Malaysia antara negara terawal di dunia yang mengoperasikan akses kecemasan digital inklusif secara menyeluruh di peringkat nasional. Rakyat masih boleh menghubungi 999 seperti biasa. Aplikasi SaveME 999 merupakan pilihan tambahan terutamanya untuk mereka yang kurang berupaya,\u201d menurut kenyataan itu. <\/p>\n\n\n\n

Menurut TM platform bersepadu itu mengintegrasikan analitik berkuasa kecerdasan buatan (AI), perkhidmatan geolokasi dan pengehosan awan berdaulat yang selamat bagi memperkemas pengurusan panggilan kecemasan serta membolehkan keputusan dibuat secara masa nyata.<\/p>\n\n\n\n

\u201cDua aplikasi utama, SaveME 999 (untuk orang awam menghantar maklumat multimedia dengan data GPS) dan Responder App (untuk penjejakan dan penyelarasan masa nyata antara agensi kecemasan)  memastikan respons yang lebih pantas dan keputusan yang lebih baik dalam situasi kritikal.<\/p>\n\n\n\n

\u201cSistem ini dibangunkan bersama rakan teknologi global dan selaras dengan piawaian NG112 Eropah, selain memenuhi piawaian ISO yang ketat dari segi kualiti dan keselamatan,\u201d menurut kenyataan itu. <\/p>\n\n\n\n

TM turut memaklumkan bahawa Malaysia telah menetapkan tanda aras baharu dalam sistem respons melalui penggunaan teknologi Advanced Mobile Location <\/em>(AML), yang menyatukan kelima-lima platform agensi di bawah 999 dan membantu akses digital golongan kurang upaya.<\/p>\n\n\n\n

Ketua Pegawai Eksekutif Kumpulan TM Amar Huzaimi Md Deris dalam kenyataan sama berkata NG MERS 999 melambangkan lonjakan transformasi digital negara melalui penggunaan AI dan komunikasi berbilang saluran untuk respons kecemasan yang lebih pantas, pintar dan inklusif.<\/p>\n\n\n\n

\u201cTM berbangga bekerjasama dengan Kementerian Komunikasi dalam menyediakan infrastruktur nasional yang penting untuk melindungi nyawa dan mengukuhkan daya tahan negara. Inklusiviti menjadi asas kepada NG MERS 999.<\/p>\n\n\n\n

\u201cAplikasi SaveME 999 yang dipertingkatkan serta <\/em>Responder App<\/em>meletakkan teknologi penting terus ke tangan pengguna dan petugas kecemasan, membolehkan tindak balas kecemasan yang lebih pantas dan dioptimumkan,\u201d katanya. <\/p>\n\n\n\n

Beliau berkata dengan penambahbaikan itu juga mencerminkan komitmen TM untuk membina Malaysia yang lebih berhubung, selamat dan berdaya tahan digital dalam perjalanan menuju Hab Kuasa Digital  2030.<\/p>\n","protected":false},"excerpt":{"rendered":"

KUALA LUMPUR, Nov 16 —\u00a0Infrastruktur komunikasi kecemasan negara memasuki fasa baharu hari ini menerusi pengoperasian\u00a0Next Generation Emergency Response Services 999\u00a0(NG MERS 999), sistem digital baharu hasil kerjasama Telekom Malaysia Berhad (TM)\u00a0dan Kementerian Komunikasi. TM dalam kenyataan memaklumkan NG MERS 999  dibangunkan sebagai platform bersepadu sepenuhnya bagi menggantikan sistem legasi MERS 999 yang turut dibangunkan dan dioperasikan oleh […]<\/p>\n","protected":false},"author":2,"featured_media":80276,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[29],"tags":[],"class_list":{"0":"post-80275","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-pilihan-editor"},"yoast_head":"\nSistem NG MERS 999 Perkasa Infrastruktur Kecemasan Digital Malaysia - MCI Group<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mcigroup.my\/ms\/pilihan-editor\/sistem-ng-mers-999-perkasa-infrastruktur-kecemasan-digital-malaysia\/\" \/>\n<meta property=\"og:locale\" content=\"ms_MY\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Sistem NG MERS 999 Perkasa Infrastruktur Kecemasan Digital Malaysia - MCI Group\" \/>\n<meta property=\"og:description\" content=\"KUALA LUMPUR, Nov 16 —\u00a0Infrastruktur komunikasi kecemasan negara memasuki fasa baharu hari ini menerusi pengoperasian\u00a0Next Generation Emergency Response Services 999\u00a0(NG MERS 999), sistem digital baharu hasil kerjasama Telekom Malaysia Berhad (TM)\u00a0dan Kementerian Komunikasi. TM dalam kenyataan memaklumkan NG MERS 999  dibangunkan sebagai platform bersepadu sepenuhnya bagi menggantikan sistem legasi MERS 999 yang turut dibangunkan dan dioperasikan oleh […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mcigroup.my\/ms\/pilihan-editor\/sistem-ng-mers-999-perkasa-infrastruktur-kecemasan-digital-malaysia\/\" \/>\n<meta property=\"og:site_name\" content=\"MCI Group\" \/>\n<meta property=\"article:published_time\" content=\"2025-11-17T02:42:36+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-17T02:42:38+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/mcigroup.my\/wp-content\/uploads\/2025\/11\/173829b4520d534d42e00dd1bf4caa6869195f274ced7.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1110\" \/>\n\t<meta property=\"og:image:height\" content=\"694\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"MCI Bahasa\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"MCI Bahasa\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minit\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/mcigroup.my\/ms\/pilihan-editor\/sistem-ng-mers-999-perkasa-infrastruktur-kecemasan-digital-malaysia\/\",\"url\":\"https:\/\/mcigroup.my\/ms\/pilihan-editor\/sistem-ng-mers-999-perkasa-infrastruktur-kecemasan-digital-malaysia\/\",\"name\":\"Sistem NG MERS 999 Perkasa Infrastruktur Kecemasan Digital Malaysia - 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